Kyle’s Rules for Text Messages

Introduction:
At Kyle’s, all orders and order-related communications are handled via text. Please read these rules carefully to ensure a smooth ordering process.

Rules for Text Messaging:

• Complete Orders via Text:
  All orders must be sent in full by text. This includes the complete details of what you’d like to order.
• Order Confirmation:
  Once you text your order, you will receive a confirmation message that includes your total order cost and any remaining balance due.
  • Important: Do not ask for the balance—please refer to the confirmation text we send you.
• Payment Notification:
  After sending your payment, text us the amount you sent along with your remaining balance. We will confirm receipt of funds via text every time.
• CashApp Note Policy:
  Do not include any notes in your CashApp payment. The transaction details should be kept simple—just the amount sent.
• Tracking Your Order:
  We use an automated tracking system:
  • A tracking number is sent by text when your order is shipped.
  • Tracking updates are typically sent around 5-6pm.
  • If you need to check the tracking status, please use the “Text and Email Updates” option on our website.
  • Do not repeatedly ask for tracking details; the system updates automatically.

Final Note:
These rules help us serve you faster and reduce any confusion regarding your order. Please ensure you follow these guidelines when texting your order to help us process it smoothly.